Individual and Couples Therapy offered

This notice sets out my responsibilities and your rights in collecting, storing and sharing data about you. All details about you are collected and stored in accordance with the General Data Protection Regulation 2018 (GDPR).

By visiting https://wendyrussellcounselling.co.uk You are accepting and consenting to this privacy policy.

By continuing to use this website, you are agreeing to my use of cookies described below.

Any changes I make to my privacy and cookie policy will be posted on this page. Please check back frequently to see any changes to my privacy and cookie policy.

Cookie policy

This website uses cookies to distinguish you from other users. A cookie is a small file of letters and numbers that I store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. I use the following cookies:

• Strictly necessary cookies are cookies, which are required for the operation of this website.
• Analytical/performance cookies allow me to recognise and count the number of visitors and to see how visitors move around my website when they are using it. This helps me to improve the way my website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies are used to recognise you when you return to this website. This enables me to personalise my content for you and remember your preferences.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Data I hold about you and what I use it for

I am registered with the ICO (Information Commissioner’s Office) as the Data Controller for Here and now therapy.

I collect information about you when you communicate prior to setting up sessions. This includes any communication you send to me through a contact form on my website, through email, text, phone call, social media messaging, social media posting or any other communication that you send.

I process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. The lawful ground for this processing is to reply to communications sent to me, to keep records and to establish, pursue or defend legal claims.

Sharing your data

I will not share your data with any third party with exception to the limits to confidentiality I hold as a counsellor. Details of confidentiality exceptions are listed in our counselling agreement.

Your rights and your personal data

Unless subject to exemption under the GDPR, you have the following rights with respect to your personal data that I hold

• The right to request a copy of your personal data which I hold
• The right to ask me to correct any personal data if found to be inaccurate or out of date
• The right to request your personal data is erased where it is no longer needed
• The right to withdraw your consent to the processing at any time
• The right to ‘data portability’ (where applicable)
• The right, where there is dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
• The right to object to the processing of personal data (where applicable)
• The right to lodge a complaint with the Information Commissioners Office
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Contact details

You can contact me via email contact@wendyrussellcounselling.co.

Or telephone - 07859 332909

You can contact the Information Commissioners Office on 0303 123 113, via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.